🔒 Privacy Policy
Your privacy is important to us. This privacy policy outlines how Mentor At Home collects, uses, and protects your data when you interact with our website or services.
1. What Information We Collect
We collect personal information when you register, contact us, subscribe, or interact with our services. This may include your name, email, phone number, date of birth, IP address, device ID, location data, education interests, uploaded documents/photos, and login credentials. We also use cookies and tracking tools to enhance your experience.
2. How We Use the Information
We use the data to:
- Deliver and improve our services
- Communicate updates, promotions, or changes
- Respond to inquiries and support requests
- Analyze usage patterns for better user experience
3. Data Sharing and Disclosure
We do not sell your personal data. However, we may share it in limited ways:
- Legal Compliance: If required by law, court order, or government authority.
- Service Providers: Trusted partners for operations like hosting, email delivery, analytics, or customer support — under strict confidentiality.
- Merger or Acquisition: With another business entity, ensuring data protection continues.
- Aggregated/Anonymized Data: For analytics, research, or improving services — no personal identification.
4. Data Retention and Security
Your data is stored securely on our servers and protected against unauthorized access using industry-standard encryption and security protocols.
5. Cookies and Tracking
We use cookies to enhance your experience. You may control cookie preferences via your browser. Some features may not work properly if cookies are disabled.
6. Your Choices and Rights
You may opt out of promotional emails anytime by contacting us. You can request data access, correction, or deletion by emailing support@mentorathome.com.
7. Children’s Privacy
We do not knowingly collect data from children under 13. If discovered, such data will be deleted promptly.
8. Policy Changes
We may update this policy from time to time. Changes will be posted on this page with a revised effective date.
9. Contact Us
If you have any questions or concerns about this policy, please contact us at contact@mentorathome.com.
10. Grievance Redressal
If you have any complaints or concerns about how we process your data, you may write to us at legal@mentorathome.com or send a formal notice to our grievance officer.
Grievance Officer:
Name: Sanjay Yadav
Email: legal@mentorathome.com
Mentor At Home, India